It’s been two weeks since I last wrote; we spent most of that time trying to get out of our cul de sac in the D.C. suburbs.
I was able to get out of town just ahead of the most recent foot of snow to travel to Houston to attend our CEO Forum and board meeting. The CEO Forum is open to all member airport directors and several dozen of them were there.
It is a real honor to work with a group that is at the same time among the best business leaders I have ever been around and the best public servants as well (in the U.S., airports are owned mostly by local and state governments, that is not true in Canada).
As I stood up there and welcomed the group, I could turn in any direction and see an airport director who has worked his or her fingers to the bone to bring new air service to their community. Without fail, I could look in any direction and see airport directors who have bent over backwards to reduce costs for their airlines and worked together with airlines to improve the efficiency of their operations.
And without fail, I looked in every direction and saw men and women who have made the needs of passengers their number one concern day in and day out. Can there be any serious argument that it is airports that are the true keepers of the flame where passenger needs are concerned?
I wish every air passenger could meet these folks. The users of North America’s air transport system can rest assured that some of the most talented people on the continent are at the helm of our airports.